COCKE COUNTY, Tenn. — Newport Utilities has declared a state of emergency for all water operations after flooding from Hurricane Helene impacted the area's water systems.
"Everyone who has water service at this point in time can expect to experience water disruption within the next approximately 24 hours, depending on your area of service," the company said. "This timeframe is a calculated estimation based on water storage levels, usage approximations, and populations in our various coverage locations."
Newport Utilities said it experienced major damage to many of its crucial treatment systems, resulting in the inability to circulate treated water to customers. The company said it would gradually restore services based on proximity to the treatment plant.
"Once again, this restoration estimate is an approximation based on our evaluation of the significant damage to our system," Newport Utilities said. "Restoration will likely extend into the coming weeks for some customers."
The company also said there were many shelters and aid stations set up within the community and surrounding areas that can provide drinking water and necessities for those who need it.
"We are dedicated to restoring service to our customers as quickly as possible, and will work tirelessly until all services have been fully restored," the company said.
Cocke County is one county that is currently under a Boil Water Advisory.
