KNOXVILLE, Tenn. — The new 'My Knoxville' app aims to help residents navigate local services.
Knoxville Mayor Indya Kincannon and other local leaders unveiled the new app, today 3-1-1 Day.
The 'My Knoxville' app is available for both Apple and Android devices.
“This has been something my team has been working on for some time,” Mayor Kincannon said. “This app makes communicating with the City easier and provides one central location for City jobs, things to do, public transportation and more.”
The new app was created taking into consideration the input from residents and visitors. The 'My Knoxville' app has nine direct buttons for commonly searched items:
- 3-1-1
- The City’s Chatbot
- City Services
- Maps and Parking
- Things to Do
- KAT
- Weather
- Jobs
- COVID-19
The app has a 'Request' feature allowing users to report a pothole, graffiti, or other maintenance issues by taking a picture. Requests will be immediately sent to the appropriate department, officials said.
The 'My Knoxville' app allows a user to pinpoint the exact location of their request and picture. Users will be able to see the status of requests in the system.