KNOXVILLE, Tenn. — Starting Wednesday, Knoxville Area Transit passengers can use the Transit app to pay bus fares. The app already allows people to plan their trip and track their bus.
KAT is introducing mobile ticketing, the ability to purchase bus passes on a mobile device and use that device to scan your pass on the bus, eliminating the need for cash.
KAT partnered with Transit to add this additional feature, in partnership with a fare service provider, Masabi, according to a release.
“We are so pleased to be offering this cash-free alternative for paying your transit fare,” Isaac Thorne, director of Transit for Knoxville, said.
KAT posted a video showing how easy mobile ticketing is to use here.
“This is an easy and convenient option for passengers,” Mayor Indya Kincannon said. “I have used it myself and find the cashless option another great advancement at KAT.”
The use of cash and paper tickets in the farebox on the bus will still be available, according to a release. Any mobile phone users who do not use a bank can pay for mobile tickets with cash at KAT’s Customer Service window during regular hours. A Transit account will still be required to do this.
Transit is available to download for free on both Android and Apple devices.
KAT will have staff available on the bus platform and in the lobby at Knoxville Station for the next several days to help passengers get set up with the new fare payment option.
For more information about KAT’s new mobile ticketing option, visit the mobile ticketing page on KAT’s website.
