KNOXVILLE, Tenn. — A group of Greyhound bus passengers said they were stuck in East Knoxville for around 24 hours during their trip. They said they were supposed to catch a bus to Atlanta Tuesday night, but it never showed up.
A Greyhound spokesperson said the bus did not show up because the schedule was canceled due to a bus malfunction. It said the passengers were rebooked, and two people left Wednesday morning.
While waiting, a nearby insurance company said it let passengers use the bathroom and made sure they had a meal to eat.
"It didn't come last night. How do you know it's going to come tonight? They've got to do something. This is totally out of line," Charles Thomason, one of the people who offered aid to the passengers.
The group was made to wait after months of tension between Knoxville and Greyhound over its bus stop in late 2022. The tension grew after its location near downtown Knoxville closed. The group of passengers were stuck at the company's bus stop on Kirkwood Street.
