Here's how the global tech outage is impacting East Tennessee

KNOXVILLE, Tenn. — A global tech outage is being felt here in East Tennessee after several agencies reported system disruptions Friday morning.

People waiting for their flights at McGhee Tyson Airport told WBIR that several flights had been delayed on short notice.

10News reached out to the airport for details around 5:00 a.m. Friday. It would not confirm if the tech issues were causing delays after the FAA announced Delta, Allegiant, United and American flights had been grounded across the U.S.

RELATED: 'We understand the gravity of the situation' | Crowdstrike CEO releases statement as tech outage causes global disruption

Here's the latest:

6:50 a.m.

• Tennova Healthcare's websites appeared to be down. 10News reached out to learn if this is related to the tech outage. The location in Clarksville, Tennessee said its location was operating normally.

6:40 a.m.

• According to AP News, Paris Olympics organizers, some Olympic delegations’ arrivals have been delayed because of the outage, as well as the delivery of uniforms and accreditations. The touch relay has not been impacted: ''Our teams have been fully mobilized to ensure the continuity of operations at optimum levels,’' it said.

6:20 a.m.

• Nashville International Airport announced a ground stop due to "an IT outage," but said the airport is operational. It cautioned people to contact their airline before arriving at BNA.
• The Tennessee Department of Transportation said its Smartway system was down amid the outage around 3:45 a.m. It said people should be extra cautious driving Friday and to expect more back ups.
• The Knoxville Police Department said it has not seen any impacts.
• United Airlines said the outage was still impacting flights at several airports, including Denver, Washington, Cleveland, Houston, Los Angeles and New York.

6 a.m.

• CrowdStrike, the cyber security company behind the global outage, announced that it was working with customers after a deefest was found in an update sent to Windows hosts.

5:45 a.m.

• A source inside McGhee Tyson Airport said an announcement came over the loudspeaker saying that flights were grounded due to a cyber security issue.
• American Airlines announced that it had resolved issues on its end to resume flights. 
• The Knoxville Fire Department said some of its systems went down overnight, but said it has backups to ensure emergency communications are uniterrupted.
• Knox County 911 said its systems were momentatily impacted, but said it has been able to communicate and respond without interruption,

5:40 a.m.

• The FAA announces multiple airlines had been grounded amid tech issues, including Delta, American, Allegiant and United.

7:16 a.m.

• The Anderson County Dispatch Center said their NCIC inmate system was down 

7:49 a.m.

• Delta released a statement that they will resume some flight departures. They said due to the additional delays and cancelations, they have issued a travel waiver for all its customers who have booked flights departing on Friday.

8:06 a.m.

• Tennova Healthcare told WBIR that the outage their website experienced was not related to the IT outage. Their internal system is not down and they experienced a glitch.

8:17 a.m.

• Knox County 911 told WBIR they were down for around 4 hours. They said their computer system went down around 12:40 a.m. Due to this, they were not able to send calls to dispatch. They instead wrote their updates on a card and handed it to dispatchers. At around 4:45 a.m., the systems came back on.

9:00 a.m.

• Tennessee Driver Service Centers announced that they may be unable to process transactions due to the outage.
• Homeland Security posted on X that they and the Cybersecurity and Infrastructure Security Agency are working with federal, state, local and critical infrastructure partners to fully assess the outage.  

9:30 a.m.

•  The City of Knoxville said it is experiencing disruptions due to the outage. However, all essential services—911, police, fire & EMS remain operational.

10:05 a.m.

• The Union County Mayor announced the Union County Courthouse will be closed on Friday. They said due to the outage, they are not able to process transactions at this time.

10:06 a.m.

• The Tennessee Department of Revenue said its Tennessee Taxpayer Access Point (TNTAP) system and call centers are down. As of 10:19 a.m., they said the system is down.

10:22 a.m.

• American Airlines is offering its customers travel waivers that have been impacted by "the vendor technology issue."

10:57 a.m.:

• The FCC said it's working closely with other federal agencies to provide assistance and determine the extent of service disruptions. 

11:28 a.m.

• Allegiant Air said they made the decision to cancel flights that were scheduled before 2 p.m. EST. They are asking people to not arrive at the airport and should receive an email from their Customer Care team with options to receive a refund or rebook on another flight.

12:50 p.m.

• The City of Sevierville said it's experiencing technical disruptions in various software systems due to the outage. This includes the ability to receive utility and tax payments.  

1:32 p.m. 

• The Tennessee Department of Finance and Administration said some government services might not be available today. "We will continue to evaluate the repercussions of this update as we bring our systems, applications and state services back online as soon as possible," Department of Finance and Administration, Strategic Information Systems Chief Information Officer Stephanie Dedmon said.

About the Cyber Outage 

Microsoft users, including banks and airlines, experienced widespread outages on Friday, shortly after Microsoft began addressing issues affecting access to Microsoft 365 apps and services. 

American Airlines and other carriers, including United and Delta, grounded flights due to a technical issue with CrowdStrike. The FAA confirmed Allegiant flights were also grounded. 

DownDetector reported outages at Visa, ADT, Amazon, and various airlines. 

Disruptions affected UK airlines, railways, and TV stations, with Ryanair advising early airport arrivals. 

Australian airports saw long lines as check-in services failed, and significant delays were reported at major European airports like Schiphol and Berlin. 

The outages also impacted Australian banks, phone providers, and news outlets, with some journalists broadcasting from dark offices due to computer failures. 

New Zealand banks ASB and Kiwibank also reported service disruptions.