UPDATE Aug. 2, 2017: A boil water notice for residents on English Mountain in Sevier County has been lifted after two weeks.
Early Wednesday morning, residents received an email from the East Sevier County Utility District notifying them that the Tennessee Department and Conservation had lifted the boil water notice.
"We have clean, clean water," read the email from Janice Brooks-Headrick, the commissioner for ESCUD. "Gallons of it to drink!! NO more boil alert!!"
A Water Board meeting is scheduled for Aug. 8 at 5:30 p.m. where residents will meet with the representatives of the East Sevier County Utility District.
ORIGINAL STORY July 20, 2017: A boil water advisory for people living on English Mountain in Sevier County has remained in effect for nearly a week.
As of Saturday afternoon, all water had been restored for residents living on the mountain but the boil water advisory will remain in effect until the state gets back the tests on their new well, according to Ron Cooley, President of English Mountain Property Owners Association.
On Tuesday morning, Cooley said a truck lost control on alpine, broke an electric pole, and crashed into a East Sevier County Utility District building. The crash knocked out electricity so the wells were not able to pump.
The driver was injured and taken to the hospital.
It comes shortly after several residents were without water for weeks. A series of water line breaks disrupted their water supply.
Janice Brooks-Headrick, commissioner for the East Sevier County Utility District’s Water Board, said the company has had maintenance issues with its water system before, but those problems had mostly subsided in the last few years – until crews discovered a large water line break on July 14.
Customers can pick up one case of spring water per household per day at the East Sevier County Utility District office at 1529 Alpine Dr.
Sevierville Water Department customers are not affected by the boil notice.